Enterprise Housing Management Functionality with True Mobility
Access SASSHA 360 from anywhere on any device.
Our unique digital platform allows you to deliver full housing management system through a Web-Browser or through our iPhone or Android apps.
Built using our SASSHA ICE framework we can meet your unique business needs cost effectively and with ease.
Housing Software with a difference
A dynamic housing solution for managing Tenancies, Assets, Maintenance, Applications and Referrals, Supported Housing, Finance and much more...
Live graphical dashboards display management information in a simple way to enable you to drive business decisions that maintain high quality service to your stakeholders.
And Business Processes
Improve your Housing Management Service
The user-friendly intuitive design enables new users to hit the ground running. Bespoke user views give individuals the opportunity to focus on the areas they need to complete their daily tasks.
Speedy set-up and migration
Migration to SASSHA 360 is quick and painless with our upload tool.
SASSHA 360 Features
Housing Management
A comprehensive Rent and Housing Management system with all the tools you will need from the property handover, tenant application stage and tenant management.
Arrears Managment
Manage arrears in line with policy stages, through to eviction. Use predicted payments, Housing Benefit entitlements, Universal Credit tracking all backed up with full rent statements to monitor your tenants arrears.
Voids Manager
Management tool to set and monitor completion dates for stages to complete void work. Report on void turn around times based on time in major/minor maintenance and with housing management.
Complaints and ASB
Add a user-defined set of actions to drive the best service level to your clients. Notifications for overdue actions or cases mean everything is kept on track.
Repairs Centre
Repair maintenance requests can be added to assets and issued as internal inspections or repairs orders to contactors. User defined or standard schedule of rates is available against designated contractors. Using the survey system clients can quality assure the process.
Supported Housing
Track support needs for service users through the Risk and Support module. User defined Needs and Goals together with distance travelled methodology to create a comprehensive view of a client’s progress through the service.
SMS and Email Integration
All parts of the system can integrate with the communication tool through letter, email and SMS templates. End users can send individual or bulk communication to Tenants, Contractors, Landlords and more.
Cyclical Maintenance
Process to schedule and issue grouped repairs within a proactive timetable. e.g. Gas servicing property schedule completed before renewal
Stock Condition
SASSHA 360 planned stock condition module is a way of surveying your stock to produce surveys that result in 30-50 year cash flow forecasts across all the assets.
Compliance Management
Manage service contracts and cyclical works through a fully configurable dashboard.
Finance Nominal Interface
Process to map SASSHA 360 coding for finance transactions to the Nominal Accounts structure and process period summaries to the accounts system.
Payment Uploads
Facility to upload electronically received payment schedules.
CRM
Contact based CRM event and task management system. Whether the inception of an event originates from a phone call, email, SMS or face to face event the context and tasks are integrated through a user defined SLA breakdown of tasks and linked sub-actions.
Tenant Portal
Enhance your tenant’s housing journey with 24/7 account access to their account. They can check their balance, request a repair, complete a tenant satisfaction survey, update details and more.
Contractor Portal
Send works orders, allow contractors to update jobs, complete and even process invoices through to your back-office system
Planned Survey Portal
Stock condition surveys completed onsite feed directly back to your system with no duplication
Data Views and Filters
SASSHA 360 design allows users to design their own data filters to be assigned to all parts of the system to make sure users can find and manage events in the most effective way.
Surveys
Our Survey module allows you gather user-defined feedback about your service level. This can be controlled through survey links sent to clients via email or SMS.
Reports and KPIs
Prebuilt automated reports directed to the relevant audience or define your own. Data is captured and stored within the users own online directory.
Data and Module Security
SASSHA 360 allows configuration of Roles and Groups to trigger communication across the system as well as to lock down security for data and modules within the system.
